Case Study: From 76 to 94 — Turning Security Findings into Business Resilience

Author: Brian Nichols
Title: Director of Infrastructure & CISO
Company: Select Data, LLC
Framework Alignment: NIST CSF v1.1 | ISO 27002 | HITRUST | OWASP


Challenge: When Cyber Insurance Meets Real Accountability

In 2024, Select Data’s cyber insurance provider introduced a new requirement for policy renewal:

“Enroll with SecurityScorecard and improve your external cybersecurity rating.”

At the time, our organization’s score stood at 76 (C). The report cited deficiencies under “Application Security” and “Network Security” — including missing Content Security Policy (CSP) headers, insecure DNS configurations, and outdated patch cadence.

This wasn’t just a compliance issue — it was a credibility challenge.
To renew our policy, we needed to demonstrate that our cybersecurity posture was measurable, defensible, and actively managed.


Action: Coordinated Leadership and Technical Precision

Appointed as Chief Information Security Officer (CISO) by the CIO in 2021, I led the remediation initiative to align SecurityScorecard’s external metrics with our internal governance framework.

Using the NIST Cybersecurity Framework (Identify–Protect–Detect) and ISO 27002 as guiding standards, we structured the project into clear, trackable workstreams:

  • Application Security: Hardened IIS configurations, implemented secure headers, and enforced HTTPS.
  • Network Security: Updated firewall rulebases, validated segmentation, and remediated public-facing vulnerabilities.
  • DNS & Patch Management: Resolved insecure DNS records, enhanced monitoring, and automated patch cadence across key systems.
  • Governance Integration: Mapped every SecurityScorecard finding to NIST PR.DS and PR.IP control families, linking tactical fixes to measurable framework compliance.

This wasn’t just about improving a score — it was about proving operational maturity.


Result: Measurable Improvement, Real ROI

Within 90 days, Select Data achieved a full turnaround:

MetricBeforeAfterImprovement
SecurityScorecard Rating76 (C)94 (A)+18 points
DNS Health8090+10 points
Network Security8195+14 points
Patching Cadence8297+15 points
Endpoint Security88100Full remediation

This improvement led directly to a $7,000 reduction in annual cyber insurance premiums and elevated Select Data into the “Low External Risk” tier.

The initiative also served as an internal proof point that security governance and business outcomes are directly connected.


Key Takeaways

  • Quantifiable Risk Reduction: Improved overall SecurityScorecard rating by 18 points through coordinated governance and remediation.
  • Insurance ROI: Achieved a measurable $7,000 annual savings on cyber insurance premiums.
  • Operational Resilience: Established repeatable governance workflows mapped to NIST CSF PR.DS and PR.IP domains.
  • Leadership Impact: Strengthened organizational trust in the CISO function by turning compliance into culture.

Conclusion: Security as a Business Enabler

Cybersecurity frameworks like NIST and ISO 27002 provide the blueprint — but leadership, alignment, and execution turn frameworks into results.

This project reaffirmed what I’ve always believed:

“It’s not policy that will save you — it’s building secure systems that empower people, protect data, and make security a business enabler, not a bottleneck.”


Interested in partnering or learning more?
Whether you’re building toward HITRUST, ISO 27002, or need help improving your SecurityScorecard rating — visit AllSystemsArgo.com/contact or LoneStarStateMining.com.

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